Payment Details

How do I order and how will I be billed?
Orders
All orders need to be made via email to rebecca_ng@hotmail.com, mentioning the item code and name (e.g. SM2/001 Butterfly Thank You Card), the quantity*, the delivery address and your choice of payment method.

*only 1 of each item is produced, and will not be reproduced once sold unless by special request of the original purchaser. However, do note that each reproduced card may not be perfectly identical due to the fact that they are handmade. Please allow 2 to 3 working days turn-around-time for reproduction of cards

Billing
Once we received your orders, we will calculate the applicable postage cost and an invoice will be sent to you.
For Paypal payment method -We will send you an invoice in USD via Paypal. Upon receiving and agreeing with the invoice, you shall pay via Paypal by clicking the "Pay" button on your invoice.
For Bank Deposit payment method - We will send you an invoice in MY Ringgit as attachment via email together with the payment details.

What forms of payments are accepted?
We accept payments in Malaysia Ringgit through bank deposit and Paypal payments for credit cards (for Paypal payments, you will be billed in USD). We do not accept cheques or money order.

Can I make online payments?
We accept bank deposits for RHB Bank and AmBank. However, we only accept Malaysia Ringgit via this payment method. Bank deposits can be made through online 3rd party bank transfer, Inter-Bank Giro or physical cheque/cash bank ins. We will send you the bank details via email together with your invoice. Please email us your bank-in slips or confirmation transfer to expedite your order.

Can I make credit card payments?
We only accept credit card payments via Paypal. You will need to register at www.paypal.com for an account before proceeding with the payment. Please note that Paypal does not accept Malaysian Ringgit, thus you will be billed in the corresponding USD amount.

When should I pay?
Please make payment within 2 working days of receiving the invoice. Should we do not hear from you within 2 working days, we shall void the invoice and relist the item.